Return Policy:

Thank you for choosing PARISAKJ.COM as your destination for Handmade Leather Handbags and Accessories. We want your shopping experience to be exceptional from start to finish. Please take a moment to read our return policy below, designed to ensure your satisfaction while providing clarity on the process.

  1. Return Window: We understand that sometimes things don’t work out as planned. You have a generous return window of 2 weeks (14 days) starting from the delivery date to initiate a return. This gives you ample time to decide if the item meets your expectations.
  2. Return Shipping Cost: To keep our prices affordable, we kindly request that customers cover the return shipping cost. We appreciate your understanding in this matter.
  3. Return Shipping Method: We kindly request that you utilize a shipping method for the return of your item that includes a tracking number. This allows us to ensure the safe and timely arrival of your package and provides peace of mind for both you and us. Once you have shipped the item, please promptly email the tracking number to us at help@parisakj.com so that we may diligently track its progress. This will enable us to carefully assess its eligibility within our return window. Your satisfaction is of utmost importance to us, and we appreciate your cooperation in this matter to ensure a smooth and efficient return process.
  4. Merchandise Eligibility: We want to ensure that returned items are in their original condition, just like when you received them. We cannot accept returns on items that show signs of wear, damage, or have been altered from their original state. To be eligible for a refund, please make sure the merchandise is unused, with all tags attached. This helps us maintain the quality and integrity of our products.
  5. Final Sale Items: We strive to offer you the best prices, and our sale items reflect that commitment. However, please understand that sale items and custom-made items are final sale. We’re unable to accept returns or exchanges on these items, as they are uniquely crafted or heavily discounted for you.
  6. Refund Process: Once we receive the returned merchandise at our warehouse and confirm its eligibility, we’ll initiate the refund process. We understand your eagerness to receive your refund, and we’ll do our best to process it promptly. Please allow 2-5 business days for the refund to be credited back to your original form of payment. Rest assured, we’re working diligently to make sure the process is as swift as possible.
  7. Exchanges: Currently, we do not offer exchanges on our website. If you wish to exchange a product, please follow our return steps and proceed to place a new order for the desired product.

We genuinely care about your satisfaction, and we’re here to address any questions or concerns you may have. Our dedicated customer support team is always ready to assist you throughout the return process.

Thank you for choosing PARISAKJ.COM. Your support means the world to us, and we’re excited to serve you again in the future.